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All posts by Thembisa Joyi

Development completed in 2024: BUG FIXES

We’re continuously improving our Staffroom software to better serve you. One great aspect is that we can implement these updates seamlessly, ensuring your school’s access to Staffroom is never interrupted. However, because of this, we might not always be able to keep everyone informed about every small change we make. . . . Read more

Parent Portal Administration – Locked User Account

Sometimes, parent portal accounts can become temporarily locked when there are multiple unsuccessful login attempts using incorrect credentials. This guide outlines the steps for administrators to unlock such accounts and assist parents in regaining access to the portal. Steps to Unlock a Locked Parent Portal Account: Accessing Staffroom: Log in . . . Read more

Parent Portal Administration – Password reset for users

Resetting a Parent’s InTouch Portal Password Resetting a parent’s password for accessing the InTouch portal can be easily managed through the Infobase module. Follow these straightforward steps to reset the password and ensure parents regain access promptly. Steps to Reset Parent Password: Accessing the Infobase Module: Log in to your . . . Read more

Parent Portal Administration – Deactivating User’s

Accessing Staffroom: Log in to the Staffroom interface using your login credentials. Navigating to the InTouch: Once logged in, locate, and select “InTouch” from the available options. Accessing Portal Users: Within the InTouch module, navigate to the section labelled “Portal Users.” Locating Deactivate user’s button: In the list of portal . . . Read more

Reporting – Markbook Audit Trail

Welcome to our Markbook Audit Trail – your go-to tool for transparently tracking and managing changes to your assessment data.  This guide will walk you through the various aspects the Audit Trail logs, how to access it, and how to interpret the information presented in the table format.  What Can . . . Read more

Reporting – Understanding the Audit Trail Table

The Audit Trail is presented in a user-friendly table format with the following column titles: Result Title – Displays the title of the audited result (e.g., Activity, Result set, Comments).  Action – Indicates the action taken on the result (Updated, Deleted, Unlinked, etc.).  Field Name – Specifies the audited field . . . Read more

Reporting – Audit Trail Terminology

Result: Results are used to set up the marks, comments and totals you want to appear in your markbooks.  Result Types: There are four different types of results used  An Activity is a result you use to represent some kind of assessment activity that has a simple mark e.g. a mark out of 100 . . . Read more

Reporting – Mark Audit

Viewing Mark Audits in the Markbook Accessing mark audits in the Markbook is crucial for checking student marks, updates, and the people responsible for any changes made. Here’s an easy step-by-step guide to help you access this information effortlessly. Steps to View Mark Audits: Access the Markbook: Log in and . . . Read more

Variable Insertion in Emails and SMSes

We are excited to introduce our new Variable Insertion feature! This tool allows schools to personalize their communications effortlessly by incorporating specific details like student names, surnames, gender, and other custom information directly into messages. Here’s how it works: Available Placeholders Explained Recipient (Recip) Placeholders Recip: Refers to the recipient . . . Read more