Parent Portal Administration – Understanding Intouch Users buttons, bulk actions and filters

The Portal Users buttons, bulk actions, and filters in Parent Portal Administration work cohesively to streamline user management, communication, and overall user experience.

The refresh button – The refresh button serves as a tool to update or reload the current viewing screen, providing the most recent and up-to-date information available. 
The card view button – The card view button transforms the screen into a format where information appears in individual cards, offering a visually engaging way to display data.
The Columns button provides users with the ability to customize their screen display by selecting which specific columns or fields of information they want to view.
The print button enables users to generate a physical or digital copy of the information displayed on the screen
The export data function allows you to export data to a CSV or Excel format

Bulk Actions

From the bulk actions, you can:

  • Lock logins
  • Unlock Logins
  • Deactivate Users
  • Force password resets
  • Unset forced password resets.
For these actions, you must bulk-select all the parents/students you wish to apply this to.


Filters allow you to filter through for locked or unlocked accounts as well as:

  • Students
  • Parents
  • Forced
  • No reset passwords